At Virtusource, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us, including through WhatsApp, Email, SMS, and other communication channels.

1. Information We Collect

• Personal Identification Information: This includes your name, email address, phone number, and other contact details you provide to us.
• Communication Details: We may collect and store information from conversations held on WhatsApp, Email, SMS, and other platforms.

2. How We Use Your Information

• To provide you with relevant services and updates on our products.
• To communicate with you regarding offers, updates, and support via WhatsApp, Email, SMS, and other channels.
• To enhance our services and improve the user experience.

3. Legal Basis for Processing Data

• We process your data based on your consent and our legitimate interest in offering relevant services and communications. By providing us with your phone number or email and opting in to receive messages, you consent to our use of your data for communication purposes.

4. How We Share Your Data

• We do not sell, rent, or share your personal information with third parties, except as necessary to:
  • Comply with legal requirements.
  • Use third-party service providers (such as WhatsApp Business API) to assist with messaging and communication management.

5. Data Protection Measures

• We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights Under GDPR

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can ask us to update or correct any inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal information.
• Withdrawal of Consent: You can withdraw consent for contact via WhatsApp, Email, or SMS by replying “STOP” to any message or by emailing us.

7. Data Retention

• We retain your personal data only as long as necessary to provide requested services or as required by law.

8. Opting Out

• You may opt out of future messages at any time by:
  • Replying “STOP” to any WhatsApp or SMS message.
  • Clicking the “Unsubscribe” link in any email from us.
  • Contacting us via email at info@virtusource.io

9. Changes to This Privacy Policy

• We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date.

10. Contact Us

• For questions regarding this Privacy Policy or our data protection practices, please contact us:
  • Virtusource
  • Email: info@virtusource.io
  • Phone: +1-210-695-0977